Essentials of Leadership in Software Testing

Section 1: Process Overview

Review SDLC and role of testing – Scope of work of Test Lead, QA Manager

Section 2: Leadership and Management Concepts

Leadership versus. Management in SDLC – Influential management styles – Building effective relationships – Maintaining effective communications – Justifying resources (ROI) – Maintaining high performance teams

Section 3: Risk Analysis

Estimating contributing risk factors in testing – Scope of risk: project wide and component basis

Section 4: Test Environment

Definition and organization – Technical requirements – Configuration management – Change management – Test tools – Technical problem management

Section 5: Testing Strategy and Documentation Structure

Documentation structure of the test effort – Addresses document points to be met – Stakeholder identification – Communication – Management

Section 6: Metrics and Measurement

What and why are we measuring? – Relation to testing, development and management

Section 7: Test Team Organization

Roles and responsibilities of team members – Staff selection and training – Team organization as it relates to test strategy, risk assessment and leadership concepts

Section 8: Continuous Learning: Building on Your Successes

Methods and activities that contribute to continuous learning – Building influence as leader and improvement of test process – Lessons learned from evaluation of project plan, test report, staff performance and customer surveys – Guidelines for professional and process improvement reviewed