Quality Assurance & Control

After the completion of the course, the participants would be able to understand basic concepts of quality; concept of process; understand different types peer reviews; understand how audits are conducted in an organization; understand the concept of measurement and metrics; and understand the quality standards, methods and frameworks used in the industry.

The course is a mix of case-driven, instructor-led, and self-paced learning, designed to enable participants learn, experiment and implement the concepts involving the software engineering. The participants will be presented with ample examples, exercises and case studies to understand and apply the concepts taught.

Module 1 – Introduction

Participants | Familiarization with course material | Familiarization with the protocols and timings | Expectation setting and clarifications

Module 2 -Introduction to Quality

Definition of Quality | View’s of Quality | What is Quality Software | Quality Attributes of an Information System | Software Quality Factors | Cost of Quality | Key Principles of Quality | Quality Solution | Software Quality Assurance | Software Quality Control | SQA Vs SQC | Roles & Responsibilities

Module 3 – Concepts of Process

PDCA Cycle | Tester’s Workbench | ETVX

Module 4 – Peer Reviews

Candidates for Reviews and Inspections | Participants of peer reviews | Inspections | Walkthrough | Comparison of Review methodologies | Benefits of Use of Templates & Checklists | Sample SRS Checklist | Expert’s participation in reviews.

Module 5 – Audits

Types of Internal Audits | Important characteristics of Internal Audits | Differences in Roles & Responsibilities

Module 6 – Measurement & Metrics

Metrics | Software Quality Metrics | Derived Measures | Pre-requisites to Measurement | Applying Metrics & Measurement across the Organization | Project Metrics | Process Metrics | Recommended Software Measurements

Module 7 – Quality Standards, Methods & Frameworks